At Wiccanstores.com (operated by Wiccan Global Ltd), we are dedicated to ensuring that your women’s ready-to-wear fashion items are delivered quickly and securely. This Shipping Policy explains our shipping procedures, timelines, costs, and conditions.
1. Order Processing Time
• Orders are typically processed within 1-2 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
• During sales, promotional periods, or high-demand seasons, processing times may take longer.
2. Shipping Methods and Delivery Timelines
We use reliable delivery partners to ensure safe delivery of your orders:
• Standard Delivery: 3-21business days, depending on your location.
3. Shipping Costs
• Shipping fees depend on your location, order size, and delivery option selected at checkout.
• Exact shipping costs will be displayed before you confirm your order.
• Promotional offers such as free shipping may be available on qualifying orders.
4. Order Tracking
Once your order has been shipped, you will receive an email or SMS with tracking information where applicable. This will allow you to monitor the progress of your delivery.
5. Delivery Issues
• Wiccanstores.com is not responsible for delays caused by courier services, weather, or unforeseen circumstances.
• Customers are responsible for providing accurate shipping details. We are not liable for failed deliveries due to incorrect addresses.
• If your package is delayed, lost, or delivered incorrectly, please contact our customer service team immediately.
6. Undeliverable Packages
If a package is returned to us due to incorrect address information, failed delivery attempts, or refusal by the recipient, we will contact you to arrange re-delivery. Additional shipping fees may apply.
7. International Shipping
Wiccanstores.com offers international shipping to over 80 countries across the globe. Shipping eligibility is subject to products as certain products are not eligible for shipping to certain locations.
8. Contact Information
For inquiries regarding our Shipping Policy, please contact us:
Wiccanstores.com (Wiccan Global Ltd)
Address: 119 Akowonjo Road, Egbeda, Lagos
Phone: 08168661046
Email: [email protected]